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A written guide to starting and running your business successfully is essential. This plan will encourage loans, promote growth, and provide a map for you to follow.
I bought a reseller account or a dedicated but now what? This section covers setting up your website, integrating billing options, knowledge base software, tutorials, legal questions, custom DNS, help desk setup, and more! Pretty much everything you need to get ready to start selling and marketing your hosting company!
What would you do if you had to start your hosting company over?
Currently updating our TOS to include an updated Uptime Guarantee and offsite back up conditions etc..etc... Now ive had a look around at others TOS and how they have included the uptime guarantee and refund % given at certains levels etc... (im not copying anyones, just trying to get a basic idea of what to put).
You have a lot of options when it comes to billing software for a hosting company. Some hosting control panels have it built in or you can use a third party system. I've used ModernBill and WHM Auto Pilot and both allow a lot of options. Here is a list of billing software that focuses on hosting companies that I know of:
Creating your hosting plans and your pricing is a very important step and influences a lot of the type of marketing and customer you are going after. And of course this is heavily influenced by what niche you are going after
Arguments over the validity of overselling come up every day in hosting forums and it is time this argument be put to rest. Overselling is a valid business model and in the hosting industry EVERYONE oversells to some degree. Overselling is only bad when it causes you to loose more customers then you gain (taking into account advertising spending).
The first is eBridge Marketing Solutions and they are a lot bigger and have quite a few people working promoting technology companies including hosting. They have a very good reputation. Here is some info they sent on what they do for companies:
You have a business relationship with your hosting provider and in return for money you expect them to provide reliable service and to fix any problems that might come up. They want your business and you need the services they offer. It is said that death and taxes are certain in life and if you are a web hosting company you can add one more, downtime
Not many resellers are going to need cheap shared web hosting but here are our recommendations in case you do. All these web hosting companies charge about $10 bucks a month and they have good tech support. It is vital to remember when using a cheap shared hosting plan that they are cheap for a reason!
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